PRIVACY AND COOKIES POLICY
In this page, we describe the methods and logic of processing personal data of users (hereinafter, also the users) who visit the website: www.ilgraffiovenezia.com or www.ilgraffiovenezia.it (hereinafter, also the Site).

This is a privacy notice provided pursuant to art. 13 of the EU Regulation 2016/679 "General Data Protection Regulation" (hereinafter GDPR) and the current Italian legislation for the protection of personal data, Legislative Decree no. 196/2003 and subsequent amendments, in particular those introduced by Legislative Decree 101/2018, to those who interact with the site starting from the address www.ilgraffiovenezia.com or www.ilgraffiovenezia.it and not for other external websites and possibly linked.

By processing personal data, we mean any operation or set of operations, performed with or without the aid of automated processes and applied to personal data or sets of personal data, even if not recorded in a database, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of provision, comparison or interconnection, limitation, erasure or destruction.

DATA CONTROLLER

The data controller for personal data is Luigi Lombardo, Dorsoduro 3186 Venezia, Italy. Email:

info@ilgraffiovenezia.com

The Data Controller is responsible for this privacy policy.

For any requests and/or for the exercise of your rights under art. 7 of Legislative Decree 196/03, you can write to the email address above.

Since the installation of cookies and other tracking systems operated by third parties through the services used within this website cannot be technically controlled by the owner, any specific reference to cookies and tracking systems installed by third parties is to be considered indicative. For complete information, please refer to the privacy policy of any third-party services listed in this document.

Given the objective complexity related to the identification of cookie-based technologies and their very close integration with the functioning of the web, the user is invited to contact the owner if he/she wishes to receive further information regarding the use of cookies and any uses of them, for example by third parties, carried out through this site.

This notice is provided only for this website and not for other sites that may be consulted by the user via links.

The notice also takes inspiration from Recommendation no. 2/2001 which the European data protection authorities, gathered in the Working Party established by art. 29 of Directive no. 95/46/EC, adopted on 17/05/2001 to define certain minimum requirements for the collection of personal data online, and the methods, times and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purposes of the connection.

The following points will be clarified:

  • the types of data that can be collected
  • how and for what purpose personal data will be processed
  • whether the provision of personal data is mandatory or optional
  • the consequences of any refusal to make personal data available
  • to whom the personal data will be communicated or whether it will be disseminated users' rights

TYPES OF DATA COLLECTED

We collect various types of customer personal data for the purposes described in this Policy, including:

Navigation data: information regarding the customer's use and navigation of our Site, such as the customer's IP address and other device identifiers, operating system, and browser type.

We may also collect information through cookies or other tracking technologies on how the customer's device has interacted with our Site, including pages visited and links clicked, preferences, time spent on each page, products and/or services searched for, download errors, and response times. The sole purpose of using this data is to obtain anonymous statistical information about the use of the site and to monitor its proper functioning. The data may be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Data provided voluntarily by the user: such as name, date of birth, nationality, email address, postal address, telephone number, and other personal data. This data is provided by the user by filling in forms on the Site, including any registration for our newsletter and registration and creation of an account on the Website. The customer is not obliged to provide the aforementioned personal data. The provision of personal data by the customer is necessary for us to process the order for purchase on our Site. Failure by the User to provide some of the aforementioned personal data may prevent this Site from providing its services. The customer will be informed by us at each stage whether the provision of personal data is necessary or optional by placing a symbol (*) on the requested information or on the data necessary for the provision of the Site's services.

The User is responsible for the personal data of third parties published or shared through this Site, and guarantees that he/she has the right to communicate or disseminate such data, releasing the owner from any liability to third parties.

Data of any transactions made by the customer. Personal data that may be contained in communications sent to us by the customer, for example to report a problem or to forward requests, issues, or observations.

METHODS AND PLACE OF PROCESSING OF THE COLLECTED DATA

PROCESSING METHODS

Personal data are processed using electronic tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are observed to prevent the loss of data, illicit or incorrect use, and unauthorized access.

LOCATION

The data is processed at the Data Controller's operational headquarters and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

TIMES

The data is processed for the time necessary to provide the service requested by the user, or required by the purposes described in this document, and the user may request the interruption of the processing or the deletion of the data.

PURPOSE OF PROCESSING OF COLLECTED DATA

All personal data provided through the Site will be processed lawfully and fairly in order to provide the requested services as well as to respond to users' communications and inquiries.

Legal defense

The user's personal data may be used by the owner for legal defense in court or in the stages leading to its possible establishment, from abuse in the use of the same or of connected services by the user.

The user declares to be aware that the owner may be required to disclose the data at the request of public authorities.

The types of personal data used for each purpose are indicated in the "In-depth on the processing of personal data" section of this document.

COOKIES

Cookies are small text files that visited sites send to the user's terminal, where they are stored, to be transmitted to the same sites on subsequent visits.

The Site uses:

Session cookies, the use of which is not instrumental to the collection of user's identifiable personal data, being limited to the sole transmission of session identification data in the form of numbers generated automatically by the server. Session cookies are not stored persistently on the user's device and are deleted automatically when the browser is closed. Technical cookies are cookies necessary to perform navigation or to provide a service requested by the user. They are not used for other purposes and are normally installed directly by the website owner. Without resorting to these cookies, some operations could not be carried out. For the installation of such cookies, the prior consent of users is not required, while the obligation to provide information pursuant to Article 13 of the Code remains in force, which the site manager, if he only uses such devices, may provide in the manner he deems most appropriate. Profiling cookies. These are cookies used to track the user's browsing on the internet and create profiles based on his/her tastes, habits, choices, etc. With these cookies, advertising messages can be sent to the user's terminal in line with the preferences already expressed by the same user during online navigation. They are referred to in art. 122 of the Code where it provides that "the storage of information in the terminal equipment of a contractor or user or access to information already stored are allowed only on condition that the contractor or user has expressed his consent after being informed with the simplified methods referred to in Article 13, paragraph 3" (Article 122, paragraph 1, of the Code).

Analytics cookies are used to collect, in aggregate form, information about the number of users and how they visit the Site. The data is collected solely for the purpose of processing anonymous statistical information about the use of the Site and to verify its proper functioning. USER RIGHTS

USER RIGHTS REGARDING PRIVACY

Data subjects, pursuant to art. 15 and following of the GDPR, may exercise their rights at any time, in particular, the right to access their personal data, to request their correction or limitation, updating if incomplete or incorrect and deletion, transformation into anonymous form or blocking of personal data processed unlawfully, as well as to object in any case, for legitimate reasons, to their processing.

To exercise these rights, you can contact those who perform the functions of Data Controller by sending a request to the relevant contact points or by emailing the addresses provided above.

USER RIGHTS REGARDING COOKIES

In addition to what is indicated in this document, the User can choose to enable or disable cookies by intervening in the settings of his/her browsing browser according to the instructions made available by the respective providers.

You can find information on how to manage cookies in your browser at the following addresses:

Chrome, type "chrome://settings/content" in the address bar (without quotes) and change the cookie settings as desired. Safari, select "Preferences" and then choose "Privacy". In the Cookie Policy section, specify how Safari should accept cookies from websites. Safari Mobile: go to the "settings" of the device and then find "Safari" in the left menu. From here, in the "Privacy & Security" section, you can manage the Cookie options. Firefox, click on the "Tools" item in the Menu Bar and then on the "Options" sub-item. Finally, access the settings of the "Privacy" item to modify the preferences related to cookies. Internet Explorer, click on the "Tools" item in the Menu Bar and then on the "Internet Options" sub-item. Finally, access the settings of the "Privacy" tab to modify the preferences related to cookies. To disable cookies from third-party services, it is necessary to act on their settings.

LIST OF COOKIES WE COLLECT

Cookie Name

Cookie Description

FORM_KEY

Stores a randomly generated key used to prevent forged requests.

PHPSESSID

Your session ID on the server.

GUEST-VIEW

Allows guests to view and edit their orders.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history, if you have asked for this.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer is allowed to use cookies.

MAGE-CACHE-SESSID

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE-SECTION-INVALIDATION

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-TIMEOUT

Facilitates caching of content on the browser to make pages load faster.

SECTION-DATA-IDS

Facilitates caching of content on the browser to make pages load faster.

PRIVATE_CONTENT_VERSION

Facilitates caching of content on the browser to make pages load faster.

X-MAGENTO-VARY

Facilitates caching of content on the server to make pages load faster.

MAGE-TRANSLATION-FILE-VERSION

Facilitates translation of content to other languages.

MAGE-TRANSLATION-STORAGE

Facilitates translation of content to other languages.

GOOGLE ANALYTICS

Google Analytics

TAWK.TO

Online Chat

SENDINBLUE.COM

Newsletter

INFORMATION NOT CONTAINED IN THIS POLICY

Further information on the processing of personal data may be requested from the data controller using the contact information provided above.

CHANGES TO THE PRIVACY POLICY

This Policy is subject to updates in compliance with legal provisions or regulations.

Last updated: May 2021